4 Replies Latest reply on May 27, 2018 7:57 PM by AviatorTim2

    "updates..." is grayed out in Mac version of Lightroom 6.0

    AviatorTim2 Level 1

      I bought the perpetual, non-monthly fee version of Lightroom 6.0. I downloaded directly from Adobe. I simultaneously downloaded the PC and Mac version. The PC version updates just fine. I simply go to Help>Updates.... and it downloaded the 6.14 update without issue.


      The Mac version, on the other hand, "updates..." is grayed out and non-selectabe. So I downloaded the standalone install patch directly from Adobe (Download Photoshop Lightroom ) but the .dmg file only creates an error message "Updates could not be installed".


      Screen Shot 2018-05-27 at 5.45.41 PM.png


      Can someone please help me figure out why the Mac update is being so difficult?