2 Replies Latest reply on May 29, 2018 3:21 AM by maria teresab8445505

    non riproduce i video

    maria teresab8445505


      ho importato 2 filmati, caricati sulla timeline e cliccando la barra "spazio"

      la linea non si muove e non si riproducono i filmati

      Qualcuno può aiutarmi? grazie mille

        • 2. Re: non riproduce i video
          maria teresab8445505 Level 1

          • What version of Premiere Pro? Includes the minor version number (e.g., Premiere Pro CC 2015.2 (9.2)).

          • Have you installed the recent updates? (If not, you should. They fix a lot of problems.)

          - I have the last version (yesterday I made the upgrade 12.1.1)


          • What operating system? This should include less version numbers, like "Mac OSX v10.10.5" --- not just "Mac".

          - Windows 10


          • What kind (s) of source footage? When you say about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".

          Tipo: Filmato MPEG

          Dimensioni file: 530,63 MB

          Dimensioni immagine: 1920 x 1080

          Frequenza fotogrammi: 25,00

          Formato audio sorgente: 48000 Hz - 16 bit - Stereo

          Formato audio del progetto: 48000 Hz - virgola mobile a 32 bit - Stereo

          Durata complessiva: 00:03:22:02

          Proporzioni pixel: 1,0


          • If you are getting error message (s), what is the full text of the error message (s)?

          - no error messages


          • Has this ever worked before?

          - yes


          • What other software are you running?

          - Photoshop - Bridge - InDesign


          • Are you using the Mercury Playback Engine GPU Acceleration?

          • Do you still have the issue when choosing Project Settings> General> Renderer> Mercury Playback Engine (Software Only)?

          - made "only software"


          • Do you have any third party effects or codecs installed?

          - no


          • Does the problem only happen with your final output, with previews, or both?

          - happen with the previews