2 Replies Latest reply on Jun 1, 2018 9:14 AM by Krausr79

    User doesn't get an option to Check out a PDF from Sharepoint

    Krausr79 Level 1

      We recently switched from SharePoint 2010 to 2016.  He uses Acrobat DC.  When he opens a PDF, it doesn't ask if he wants to check out the file.  For the rest of us, it does.  We've tried using Chrome and IE, opening files other than PDF, and files in different libraries.  The result is always the same: For PDFs, it doesn't let him check out and for us it does.

       

      How can we get sharepoint (Or Acrobat) to let him check out PDFs?