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Yes! This issue almost made me return RH. Tech Support couldn't help. Finally found some info on Google and IT WORKED. Perfectly. Need to un/register a DLL. Here's the Google posting (tomrevell.conforums.com)
Click on Start and then on Run. Paste the following into the run line:
Regsvr32.exe /u C:\progra~1\common~1\micros~1\dao\dao360.dll
Click the OK button. Then, click Start and then Run again, and paste:
and click OK
That should get rid of the message.
Thanks I will give this a try.
Sorry. No Joy. Thanks for the try though.
Just wondering if there are other DLLs that also need reregistering. Don't know which ones though. Have any changes been made/applied to your PC (e.g. new programs added) that could have messed up your DLLs?
When I tried Tech Support, they suggested my opening the project with the Trial version corrupted the project to open with the full version. I definitely couldn't find the way back, even using an older version out of SourceSafe. Which makes me think installing hte trial version impacts DLLs. I couldn't find anything online for RH, but stumbled onto the DLL fix in a C++ user site. Peter Grainger probalby knows something about this. He usually has the answer.
No pressure then!
Sorry but RH relies on Windows being able to support a runtime Access database which it should. The problem is, I think, with Windows rather than RH.
Paste your error message into Google. It seems to get a lot of hits.
I believe that could be a windows error as well. I will check with Adobe support to see if they have a solution. Thank You. Also, have googled this error but unable to zero in on anything.
I upgraded from RoboHTML version 5 to version 8 via the trial download of 8. When I attempted to open a RH5 project into RH8, this error message appeared. Ran the fix described and Success!
The whole process:What I did:Step 1. Uninstalled RoboHelp 5 and the two patches to RoboHelp 5.Step 2. Installed RoboHTML 8.Step 3. Start RoboHTML 8, typed in the serial number at the prompt. RH8 should display.Step 4: Floundering. I tried opening an existing RH5 project in RH8 and I got an error, "Unable to initialize DAO/Jet db engine." I also found that I was unable to create a help project from scratch. This told me that it was an installation problem, not a file import problem.I went into Control Panel>Add or Remove Programs, chose Uninstall, then when offered the option to validate the install I chose that radio button. Process ran. Received message that the validation was successful.I then downloaded RoboHelp again and re-installed... still didn't work, so I checked the forums and found Step 5. I'm thinking that you can skip the floundering step and go directly to Step 5.Step 5. Ran patch as follows:Click on Start and then on Run. Paste the following into the run text box:Regsvr32.exe /u C:\progra~1\common~1\micros~1\dao\dao360.dllClick the OK button.Alert message should display that registering the DLL succeeded.Click Start and then Run again, and paste the following into the run text box:
and click OKAlert message should display that registering the DLL succeeded.Step 6: Success! Once I followed these steps, I could then start a new project from scratch in RH8 and also import an existing online help project from RH5 into RH8.Before importing any existing RH5 help into RH8, be sure to make a ZIP and put it somewhere safe, just in case things blow up. It shouldn't, but a backup is cheap insurance.Note that once you open the RH5 project, you won't be able to open it in RH5 again.NOTE: RH8 looks far more like Dreamweaver CS4 than like RH5. There is going to be a learning curve on this one. I don't even immediately see how to define my TOC... I'm sure it's there, it's just hiding.