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I recently upgraded (Complete Install) my system from Windows 7 Professional to Windows 10 Professional. I downloaded both Photoshop and Lightroom CC Classic. When I boot my computer I receive an updaterstartuputility.exe - Bad Image message. I close this error and proceed. I execute LR and it seems ok. I go to the Develop module and elect to edit a photo in Photoshop. This seems to work ok except when returning to LR the image in the maim screen is blacked ou and I can't view any images. If I go to the Library module I see my images. This only gets rectified if I exit LR and then restart LR. I was receiving an adobe_licutil.exe - Bad Image error when going from LR to PS, but I seem to have rectified this. I have uninstalled and reinstalled both applications three times. What do I need to do?
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Adobe has this 'help' page for your error-
Lightroom.exe - Bad Image error
Also- Are you using the Adobe Creative Cloud Desktop App to manage the total install process for LR & Ps?
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I tried the help page workaround and this rectified licutil problem, but not the updaterstartuputility.exe issue. I am using the Adobe Creative Cloud Desktop App to manage the total install process. Thank you.
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Beyond my knowledge now, sorry.
My last suggestions would be-
1. Run the Adobe Creative Cloud Cleaner Tool and use it to un-install all Adobe 'stuff', then re-install the CC Desktop App and re-install. ('painful' and time consuming I know- been there, done that)
2. Contact Adobe Support.
(and a thought- You are a subscriber to Creative Cloud? and you computer connects online with Adobe? )
TBMK licutil.exe is a 'Licence' utility that checks your activation status.
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Another uninstall / reinstall seems to have rectified the error message issue. The problem with the blacked out screen was rectified by going to Edit/Preferences/Performance and unchecking the Use Graphics Processor box. Everything seems to be working ok now. Thank you.