3 Replies Latest reply on Jun 6, 2018 11:44 AM by twaritar3263062

    Charged twice for adobe stock while trying to cancel!

    joslynl78563529

      Hello,

      I was was charged $29.99 for the month of June (June 3rd) for an adobe stock plan, which reminded me that I needed to cancel the plan (oops). After I cancelled the plan, I was charged the $1.00 fee which was expected. HOWEVER, this morning I received a notification from my credit card that a SECOND monthly charge from Adobe Stock for $29.99 was being applied, this was unexpected and need to have one OR both of those charges reversed! I rechecked my adobe profile, and the plan is indeed cancelled, and I checked my credit card history and both $29.99 charges are there.

      Please Help!