Illustrator Draw on IPad changed the line thickness in a drawing

[StuartPalmArt]

In a half complete drawing today when I reopened the app to work on it many of the lines were thicker. It’s not all lines either I don’t think. Anyone know how to fix this or make sure it doesn’t happen again (Without transporting the drawing to my Laptop to fix it in full illustrator). I don’t want to have to redraw it but I might.

[Sheena Kaul]

Hi Eric,

This is strange!

Did you import the file from Illustrator app on desktop to the app? Have you switched the app on different devices?

Regards,

Sheena

[Sheena Kaul · Accepted solution]

Hi there,

You may also Contact Customer Care for more detailed troubleshooting.

Regards,

Sheena

[keilc95209491]

This happened To me too and I’m not sure what to do. I’m afraid to even use this software anymore because I just lost 4 hours of work to this bug.

[Sue Garibaldi]

HI Keil.

I just responded to your in-app feedback with some questions.

Sue.