5 Replies Latest reply on Jun 6, 2018 9:56 AM by try67

    Some keys not working in Acrobat DC Pro


      I have a user who some letters will not work when he tries to use fill and sign or open a text box.
      Specifically E, S, D, I, U and some others.  This happens with the connected keyboard and with his laptop keyboard as well.

      The keys work normally in other programs.  Currently as a work around I have him type the info in a wordpad doc, then copy and paste into Adobe.  (This is a major headache as he is a Senior VP and has to use fill and sign several times a day).


      Uninstalling and re-installing didn't change anything.  It is on a Lenovo Thinkpad running Windows 10 pro.  This was working until about 3 weeks ago.