are your PP and AE versions the same?
Might be worth double checking as there can be version compatibility issues.
Installed AE yesterday and both are the latest versions via the CC service subs.
So they will both be the latest releases I would imagine.
Not at my desk currently but will check shortly.
Thanks for your reply, much appreciated.
PrP is v12.1.1 (Build 10) & AE is v15.1.1 (Build 12) - Both from my Creative Cloud Subscription (All Apps) and both are showing as up to date.
My only concern is that if licensing from Adobe Stock and the template states that it is for use with PP why would I need AE?
I'm a bit confused by the steps.
If you licensed from the Stock website, did you add it to a library? Once licensed, it will show up in Premiere.
If you licensed, then download the .mogrt from the Stock site, then you simply have to add it to this directory C:\Users\User\AppData\Roaming\Adobe\Common\Motion Graphics Templates
Or use the install option to install the .mogrt file.
Re: AE - Some mogrts require AE - Many don't. 3D mogrts, are one example of a mogrt that requires at least a trial install of AE.
Thanks for taking the time to reply Wes.
It did show up in the Library after licensing Wes but I could not add it to the timeline or do anything with it so tried to access it via install route.
Sorry if it is a tad confusing but new to using PP and the templates.
Are my steps wrong per chance?
Happy to help.
Hrmmm...That mogrt works ok for me. Are you on Mac or Win? Have you licensed other mogrts without problems?
Can you shoot me your email via PM?
1st time user Wes.
Windows 10 mate, will send email now buddy.
I believe this was resolved after resetting / confirming permissions for the Windows temp directory.