3 Replies Latest reply on Jun 12, 2018 10:39 AM by Luke H Miller VA

    Muse 2018.1.0.266 Extremely Unstable

    Luke H Miller VA Level 1

      I've been experiencing occasional unexpected shut downs since my Windows 10 installation updated to version 1803.  Today Windows 10 update KB 4287903 installed and Muse will no longer stay open long enough to perform basic functions.   My other applications (Adobe Cloud and others) seem to be working normally.

       

      I have uninstalled it, deleted the Muse preferences and re-installed it with no improvement.  From the Windows event log:

       

      Faulting application name: Muse.exe version 2018.1.0.266, timestamp: 0x5aa267b3

      Faulting module name: ucrtbase.dll, version 10.0.17134.1, time stamp: 0x587decd

      Exception code: 0xc0000409

       

      Any help would be greatly appreciated.