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Slow loading of first image in catalog.

New Here ,
Jun 11, 2018 Jun 11, 2018

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Whenever I try to open a catalog in Lightroom the first image takes a long time to load. Lightroom is stuck at loading for almost 5 minutes. I have tried opening different catalogs but this happens in every catalog I try to open. Have updated the Lightroom to latest version but still facing this issue. Any help will be greatly appreciated. Thanks.

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Adobe Employee ,
Jun 11, 2018 Jun 11, 2018

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Hi alartist,

We're really sorry that you are facing slow performance while loading the images in Lightroom catalog. Have you tried turning off the GPU from the Lightroom preferences? Go to Lightroom > Preferences > Performance tab > Uncheck GPU > Restart Lightroom.

Also, please refer the following article for enhancing the Lightroom performance: Optimize Lightroom performance

Regards,

Mohit

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New Here ,
Jun 12, 2018 Jun 12, 2018

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Hi Mohit,

Thanks for the reply. We have tried all the steps mentioned in the provided link. But the loading is still slow. Can you suggest other ways to improve loading time of catalog and improve overall performance of lightroom.

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LEGEND ,
Jun 13, 2018 Jun 13, 2018

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Some additional troubleshooting steps:

- About how many presets do you have?

- Please do Help > System Info and copy and paste it here.

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Adobe Employee ,
Jun 13, 2018 Jun 13, 2018

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Thanks for the update. Could you please create a new Lightroom catalog and add some images into it and check the performance.

Let us know the results.

Thanks,

Mohit

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