1 Reply Latest reply on Jun 11, 2018 12:55 PM by R Neil Haugen

    Premiere pro and Encoder not response when creating proxy

    jasonz98353626

      When I create the proxy for multiple video clip. After it created some proxy file, the premiere pro and encoder not response with the wheel keeps spinning. I am using iMac late 2016 with 32GB memory. I checked from activity monitor, only used 13GB memory and about 15% CPU. This happens every time. I have to create some amount of proxy files. I just tried to not start premiere pro, just create the proxy from the encoder and attached it to the original file later. But the encoder not response again. I clear the cache, delete the unused file, hold the option and shift to clear cache as well. But still get not response. Please help.