2 Replies Latest reply on Mar 14, 2008 10:55 PM by Newsgroup_User

    New Playback Error

    Nickname_375 Level 1
      I have recently been having trouble with a shockwave movie that I have posted on the web. I have been encountering an error message that reads:
      “This Shockwave movie has errors that have caused playback problems. Please contact the author of this content regarding this problem. Shockwave is unable to continue”.
      The problem is that I have had this movie posted for several years now and I have never had this issue with it before, the file has not been modified in any way. Furthermore the error seems to come and go periodically. The error message will appear whenever you attempt to access the Shock wave movie for several hours but if you wait and revisit the site the error will disappear and the Shock wave movie will load without any issues. I have tried recompiling the original .drc file in Director however I cannot find any obvious errors in the code. I have encountered this issue on a windows Vista machine using both Firefox 2.0 and IE 7. I noticed that there has recently been an update to Shock wave player and I am wondering if this has anything to do with my problem. Has anyone else been encountering issues similar to this? Any ideas or suggestions would be greatly appreciated. The Shockwave file is posted at:
      http://www.psych.ualberta.ca/~ITL/InformationLiteracy/WebPages/WritingAPA.htm
        • 1. Re: New Playback Error
          Level 7
          My only experience with this kind of message was when disk space was very
          low. So if it's on a server that could be a problem but I really only
          experienced it when movies were played locally. I haven't seen it in a
          while because my new machine has oodles of disk space.


          "Nickname_375" <webforumsuser@macromedia.com> wrote in message
          news:freccj$f7l$1@forums.macromedia.com...
          >I have recently been having trouble with a shockwave movie that I have
          >posted
          > on the web. I have been encountering an error message that reads:
          > ?This Shockwave movie has errors that have caused playback problems.
          > Please
          > contact the author of this content regarding this problem. Shockwave is
          > unable
          > to continue?.
          > The problem is that I have had this movie posted for several years now and
          > I
          > have never had this issue with it before, the file has not been modified
          > in any
          > way. Furthermore the error seems to come and go periodically. The error
          > message will appear whenever you attempt to access the Shock wave movie
          > for
          > several hours but if you wait and revisit the site the error will
          > disappear and
          > the Shock wave movie will load without any issues. I have tried
          > recompiling
          > the original .drc file in Director however I cannot find any obvious
          > errors in
          > the code. I have encountered this issue on a windows Vista machine using
          > both
          > Firefox 2.0 and IE 7. I noticed that there has recently been an update to
          > Shock
          > wave player and I am wondering if this has anything to do with my problem.
          > Has
          > anyone else been encountering issues similar to this? Any ideas or
          > suggestions
          > would be greatly appreciated. The Shockwave file is posted at:
          > http://www.psych.ualberta.ca/~ITL/InformationLiteracy/WebPages/WritingAPA.htm
          >
          >


          • 2. Re: New Playback Error
            Level 7
            Hi,

            I've seen the error appear if there is a script error. May not be a syntax error
            but just a problem accessing something. It could be the Shockwave player in that it
            is interpreting your code differently than an older sw. What version of Director
            did you use to create the file? Are you accessing any external files with the sw
            movie? I'd also test if it works on XP but fails on Vista. I'm on XP and did not
            experience the problem. The more info you can collect on when the problem occurs,
            the easier it will be to locate the cause and correct it.

            regards
            Dean

            Director Lecturer / Consultant / Director Enthusiast
            http://www.deansdirectortutorials.com/
            http://www.multimediacreative.com.au
            email: d.utian@unsw.edu.au