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quote:
Originally posted by: Deb Lipp
The developers are getting a missing file error. Whtopics.JS has a call for MasterData.xml.
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hi all,
I did get 404 errors when whtopic.js was calling for unknown files. - masterdata.xml and robo.dll
All I could get to fix this was to delete these so that Fiddler (the http debugger tool) would not give this error at the same time, not affecting my help ouput.
at function GetMasterBreadcrumbs(masterFullPath, styleInfo, separator) delete below
var sdocPath = _getFullPath(sXmlFolderPath, "MasterData.xml");
try
{
GetMasterBreadcrumbs(sdocPath, styleInfo, separator);
}
catch(err)
{
}
at function GetMasterBreadcrumbs(masterFullPath, styleInfo, separator) delete as below
// call for master breadcrumbs
masterFullPath = _getPath(masterFullPath)
masterFullPath += masterRelPath;
masterFullPath = _getFullPath(masterFullPath, "MasterData.xml");
GetMasterBreadcrumbs(masterFullPath);
For robo.dll, the Fiddler was displaying a location, at home directory of the server.
To fix this, i created a dummy robo.dll at the root folder, and it worked!!!
I hope, you guys would get a better solution... but this did help me!
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Hi there
I think the Robo.dll is related to WebHelp PRO output. From what you listed, it would seem you are generating WebHelp PRO and publishing to a basic Web server.
WebHelp PRO is intended to be used on a RoboHelp Server. So if I'm understanding correctly, you need to generate basic WebHelp output (not PRO).
Believe it or not, the PRO outputs offer you nothing more. Some folks think this output type has GOT to be better because of the PRO name. But it's simply a different output intended for a specific use. Unless you also have the additional RoboHelp Server (Costs about $2,000 more and your Web Admin folks will have to install and maintain it) you gain nothing.
Cheers... Rick
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Hi Rick..
Thank you for specifying about the output. Guess I missed it out, but it was FlashHelp from RH7 that was used for our help. .. and this robo.dll error was via the mentioned - FlashHelp!!
Cheers,
Sheetal
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Ignore
See www.grainge.org for RoboHelp and Authoring tips
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Hi Peter,
As per Akshay Madan, this does not affect the end user as you have specified as well. However, it was pointed out by the developer via Fiddler and it is affecting the overall performance of our application. Besides, no modifications was done except for those mentioned in my earlier post to fix this issue. The normal procedure to generate FlashHelp was used and nothing apart from that.
Regards,
Sheetal
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I had "deleted" my reply after rereading.
See www.grainge.org for RoboHelp and Authoring tips
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