Copy link to clipboard
Copied
Hi Guys,
Need some help here.
Outlook 2013 Crashes with Acrobat Add-in(11.0) enabled
Hi Johnd,
As per the issue description mentioned above, outlook crashes when Acrobat add-in is enabled, is that correct?
Could you try following troubleshooting steps:
1- Check if an update is available for Acrobat using "Check for updates" option under "Help" menu, reboot the machine after installing update and try again.
2- -If that doesn't work , try repairing Acrobat using "Repair installation" option under Help menu, ( for Windows OS only), reboot the machine after repair and check.
You may als
...Copy link to clipboard
Copied
Hi Johnd,
As per the issue description mentioned above, outlook crashes when Acrobat add-in is enabled, is that correct?
Could you try following troubleshooting steps:
1- Check if an update is available for Acrobat using "Check for updates" option under "Help" menu, reboot the machine after installing update and try again.
2- -If that doesn't work , try repairing Acrobat using "Repair installation" option under Help menu, ( for Windows OS only), reboot the machine after repair and check.
You may also refer to the following forum thread discussing the similar issue:
Acrobat is causing Office 2016 crashes when the addin is activated
Thanks,
Shivam