4 Replies Latest reply on Jun 13, 2018 11:55 AM by jamess92473066

    No Video Playback Only Audio

    jamess92473066

      I have a Dell Latitude E7480.  When playing video on Adobe Premiere Pro.  The video doesn't playback only audio.  If I click on the sequence or clip of the video timeframe and click play.  The video of the clip shows the image but doesn't play the video.  The graphics card and windows are up to date.  Any ideas?

       

      Dell Latitude E7480 Spec

      Windows 10

      intel core i7-7600U

      16gb RAM

      256 SSD

      Resolution: 1920 x 1080

      Graphics Card: intel HD Graphics 620