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clear your adobe.com cookies or use a different browser.
So bummed, looking for other alternatives, after paying $80 a month
i've never had clearing cookies fail. did you even try?
I have the same problem. I cleared cookies and tried a different browser. This problem started with the UI change.
what ui change?
I've escalated this with Adobe support. I hope that gets me somewhere. Otherwise, I'll need to find another service for sending files to clients.
The UI change I'm referring to happened last week. It was once called Adobe Send or Send Now - I can't remember. Now, it has a new name that support mentioned but I forgot. The point is that it doesn't work as it has in the past. With Safari I get the error, "entity too large." With chrome and Firefox, "Timeout or Network error." I have checked my network by uploading to CC - not the problem. I have also tried using a different network and a different computer, same error message.
Anyway, I'm sure I have small details wrong in this post - maybe big details? Feel free to correct me if you wish, but I need to send large files to clients (Something I've done without trouble for years using this service.) Advice for that is welcome.