3 Replies Latest reply on Jun 19, 2018 1:13 AM by PAWU

    Lr keeps loading...

    PAWU Level 2

       

      Lightroom Classic version: 7.3.1 [ 1167660 ]

      License: Creative Cloud

      Language setting:

      Operating system: Windows 7  - Enterprise Edition

      Version: 6.1.7601

      Application architecture: x64

      System architecture: x64

      Logical processor count: 8

      Processor speed: 3.3 GHz

      Built-in memory: 16179.5 MB

      Real memory available to Lightroom: 16179.5 MB

      Real memory used by Lightroom: 4155.1 MB (25.6%)

      Virtual memory used by Lightroom: 4352.1 MB

      GDI objects count: 842

      USER objects count: 2802

      Process handles count: 2569

      Memory cache size: 1125.3MB

      Internal Camera Raw revision: 933

      Maximum thread count used by Camera Raw: 5

      Camera Raw SIMD optimization: SSE2,AVX,AVX2

      Camera Raw virtual memory: 2039MB / 8089MB (25%)

      Camera Raw real memory: 2049MB / 16179MB (12%)

      System DPI setting: 96 DPI

      Desktop composition enabled: Yes

      Displays: 1) 1920x1080, 2) 1920x1080

      Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

       

       

      Graphics Processor Info:

      OpenGL: Quadro K2200/PCIe/SSE2

       

       

      Check OpenGL support: Passed

      Vendor: NVIDIA Corporation

      Version: 3.3.0 NVIDIA 361.91

      Renderer: Quadro K2200/PCIe/SSE2

      LanguageVersion: 3.30 NVIDIA via Cg compiler

      Total Video Memory: 4096 MB

       

      A restart of Lr did solve the problem... but who knows what happened?

       

      FYI: I just only imported those pictures 13 in total and completely different from what I imported days before around 800. Same camera, no big changes. 2 pictures of those 13 where "loaded"!

        • 1. Re: Lr keeps loading...
          Akash Sharma Adobe Employee

          Hi there,

           

          Sorry that Lightroom keeps loading an image in the Develop module.

           

          As you've mentioned that the issue is only with few of the images you've imported recently. Could you check if the issue persists with a different set of images as well? If not so then, please refer the below steps:

           

           

           

          Let us know how it goes.

           

          Thanks,

          Akash

          1 person found this helpful
          • 2. Re: Lr keeps loading...
            JohanEl54 Adobe Community Professional

            If you see this more often, go to Preferences - Performance and turn off the use of the graphics processor. See if that solves the problem. I notice you have two very small screens (only Full HD) so using the graphics processor will probably do nothing for you anyway. This is needed for high resolution screens.

            2 people found this helpful
            • 3. Re: Lr keeps loading...
              PAWU Level 2

              The only time I see a considerable advantage to use the GPU is with Premiere. With Photoshop I need to enable,all other products have the GPU currently disabled. I do not have 4k displays.

               

              It works now, only occasional "not responding" under Windows 7 and 10. It's quite annoying but not blocking.