Hi, this issue is getting worst by the minute. I have to keep quitting acrobat to open a .pdf. i get an error window, and i report the error. i have install and uninstalled acrobat DC for mac 4 times already.
As per the issue description mentioned above, you are facing issue when trying to open a pdf in Acrobat, is that correct?
Could you check if an update is available for Acrobat using "Check for updates" option under "Help" menu, reboot the machine after installing update and try again. You may also download updates from here: Adobe - Acrobat : For Macintosh
Also, let us know dot version of Acrobat and the operating system installed on the machine? You may refer to the steps given in this link on how to check the version: Identify the product and its version for Acrobat and Reader DC
Does this happen with a specific pdf file or with all the files you are trying to open in Acrobat?
the issue stop after i instal and re-installed for a third time. i am good now. thanks