Publishing prototype freezing at 50%

[victoriag49702460]

I'm having trouble publishing my prototype. Every time I try and publish it freezes at 50%.
Any help?

[Preran · Accepted solution]

Hi Victoria,

There is an Outage that was reported today that seems to have affected some of the services. I am not sure if your issue is related to it though.

Can you try logging out and logging back into XD and then see if you are able to publish?

If you still need help, send me your Adobe ID, location, and phone number over a private message. We will get in touch with you for investigation. To send a private message, click my picture and use the Message button.

Thanks,

Preran

[CamielDeHoen]

I experience the same problem. I just sent a PM to Preran. Also I'd like to add this occurs in my actual working files (180mb) as well as a testfile with a single object. So it's not a matter of filesize.

[Atul_Saini]

Hi CamielDeHoen,

Was your issue resolved by the support team? If yes, kindly post the solution here as well for the future visitors to this post. 

Thanks,

Atul_Saini