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interesting. So someone else just posted Where I suggested to reinstall software... but if on multiple machines...
i wonder if font file triggered antivirus virus software after an update and got quarantined. Or there is a network font that failed to Download.
i think this might need adobe support (there is a separate area for that I think)
Thanks so much for your replies. We discovered the issue was our enterprise is currently running Windows version 1709 and the newest version is 1803. Once I uninstalled v 1.5 and installed prior version 1.1.1, the program opened and operated with no issues. Previously, I installed the Myriad Pro font as suggested upthread, but it did not fix the issue. So I guess the working hypothesis is there is some font(s) other than Myriad, in Windows release 1803, which weren't in 1709, which prevent launching CA 1.5.