Adobe Acrobat 17.011.30079 latency issues with Citrix

[marshac4056481]

After installing Adobe Acrobat Pro 17.011.30079 on Citrix, users are complaining about persistent latency when files are open and you are navigating through them. The on-screen mouse is 1-2 seconds behind the physical mouse, scrolling through pages is 1-2 seconds delayed, etc. 

[Adorobat]

Hi Marshac,

As per the issue description mentioned above, you are facing latency issues with Acrobat in Citrix environment , is that correct?

Could you try the troubleshooting steps given in the link below:

Performance issue viewing PDF files over Terminal server using Reader or Acrobat

Thank You,

Shivam