3 Replies Latest reply on Jun 28, 2018 6:22 AM by Adorobat

    Error opening PDF - Acrobat X

    ditriulci

      Hi,

       

      The issue happens only when I try to open an Attatchment via Outlook, and just this file:

       

      > Openning the attchament via webmail it works;

      > Openning via iphone it works;

       

      The file was generated in SAP and the Adobe viewer within SAP also shows the content, but

      when I try to open the PDF file in Outlook I see the message: "there was an error opening this document. The file is damaged and could not be repaired".

       

      it's weird, the same file open via webmail... so the file is not damaged. I ran the Acromon and have a dmp file but don't know how to start troubleshooting.

       

      Regards,