To be clear-I'm not an expert. I would check the RAM on your PC vs. on your Mac.
-Sharon from MD
Oh yes, I forgot to mention my specs on the PC and on the Mac.
On the PC: i5 6600K 3,5GHZ - 8GB RAM - GTX1070 - 250GB SSD - 3TB HDD
On the Mac: i5 7500 3,4GHZ - 8GB RAM - Radeon Pro 570 - 1TB Fusion Drive
I think they should perform equally with the PC perhaps performing a little better or at least likewise?
Have you tried holding down the shift (or was it alt?) during start up? Someone in the forums said it causes CH to wipe some caches on startup. Otherwise to to reach out to Adobe Support I suspect
Yeah I tried it but with no result. I will reach out to the support and hope that they can help me.
I contacted the support team and they told me to uninstall every Adobe program I had and then make sure to make a clean install using provided links from them. They emailed me the whole tutorial to make sure I did every step correct and it solved my problem. Now character animator is working like a charm!