5 Replies Latest reply on Jul 2, 2018 3:22 AM by Pukkins

    Character Animator won't launch on PC

    Pukkins Level 1

      Hi!

       

      I am having a very frustrating issue. When I'm trying to launch Character Animator on my PC it will just get to the starting screen and while I can see the starting screen I can't interact with it and it freezes until it shuts down automatically without any error message.

       

      I have tried to uninstall and reinstall several times. I have also tried to use the earlier versions. I have also tried to run every version as administrator but it makes no difference.

       

      I am just trying to start a blank project so there shouldn't be any problems regarding the program having to process some old files from an earlier project.

       

      I can use Character Animator without any problems on my iMac which is on the same network.

       

      Hoping to get some help so I can solve this issue relatively fast!