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Duration of transitions

Community Beginner ,
Jun 19, 2018 Jun 19, 2018

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After the last update of Adobe XD I can't choose any time of transitions than 1s. When I try to choose any other time, such as 0.2, 0.4, 0.6, etc, it's unavailable.

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correct answers 1 Correct answer

Adobe Employee , Jun 22, 2018 Jun 22, 2018

This issue has been fixed in the update released today. Can you try installing the latest build and let us know if you are still facing this issue?

Thanks,

Preran

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Community Expert ,
Jun 19, 2018 Jun 19, 2018

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What do you mean by unavailable? Is the option grayed out, can you not choose it, do you not see the option? You should see something like this:

Screen Shot 2018-06-19 at 10.46.47 PM.png


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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Community Beginner ,
Jun 19, 2018 Jun 19, 2018

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No, I see the options but when I try to select one of them, I can't.

I try to choose 0,6s, for exemple, but It can't remain selected.

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Community Expert ,
Jun 19, 2018 Jun 19, 2018

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Is it only on one file, or all files?


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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Community Beginner ,
Jun 20, 2018 Jun 20, 2018

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I tried in 2 differente files and in 2 different computers with the same issue.

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Adobe Employee ,
Jun 20, 2018 Jun 20, 2018

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From a team member's post on Twitter, it looks like this is a known issue and the team is working towards fixing it. Can you try entering the values manually? Does that work?

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Community Beginner ,
Jun 20, 2018 Jun 20, 2018

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I tried to enter values manually but it doesn't work either. It remains on 1s only.

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Adobe Employee ,
Jun 20, 2018 Jun 20, 2018

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Thank you for your observations. This issue looks like it is restricted to specific locales. The team has logged a bug for it and is investigating the issue on priority. Stay tuned for updates. Apologize for the inconvenience meanwhile.

Thanks,

Preran

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Adobe Employee ,
Jun 21, 2018 Jun 21, 2018

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Hi skinimolsion ,

Are you using Mac OS? If yes, as a workaround, could you please try below steps:

1. Go to System Preferences > Language and region > Advanced > General

2. Check the value of Number separator for decimal

3. If it is set to comma ( , ) then please try changing it to dot ( . )

4. Try to change transition duration now in XD and see if it works.

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Community Beginner ,
Jun 21, 2018 Jun 21, 2018

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Yes, I'm using a Mac.

I tried to change from comma to dot but I'm still having this issue with transitions on prototypes.

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Adobe Employee ,
Jun 22, 2018 Jun 22, 2018

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This issue has been fixed in the update released today. Can you try installing the latest build and let us know if you are still facing this issue?

Thanks,

Preran

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Community Beginner ,
Jun 22, 2018 Jun 22, 2018

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the issue still exists

Edit: duration is only 1s

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Adobe Employee ,
Jun 22, 2018 Jun 22, 2018

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Are you sure you are on the latest update? Can you verify if you have the version number 9.1 installed on your computer?

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Community Beginner ,
Jun 22, 2018 Jun 22, 2018

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Zrzut ekranu 2018-06-22 o 16.13.48.png

that's all I can download from CC,

Edit: Ok, now I downloaded the newest one. The latest version appeared a minute ago

Zrzut ekranu 2018-06-22 o 16.18.30.png

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Community Beginner ,
Jun 22, 2018 Jun 22, 2018

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It's working now! Thanx

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Community Beginner ,
Jun 22, 2018 Jun 22, 2018

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Hi Peran! Yes, after the last update, it's working again.

Thank you!

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