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Synchronized video capture time reset to LR Classic import date

New Here ,
Jun 19, 2018 Jun 19, 2018

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So I sync'ed all my photo/videos from Lightroom Classic CC via Adobe cloud and all the photos and DLSR videos seem fine. But the capture time of videos from iPhone and older point-and-shoot cameras were reset, likely to the original import dates when I loaded them into the Lightroom Classic.  And the reset does not look like a simple n-hour timezone shift.

This problem still exits in the 2018 June update.  Any idea how to work around this?

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correct answers 1 Correct answer

Jul 10, 2018 Jul 10, 2018

Hi Xiaol52196884,

Sorry that Lightroom Classic CC is providing inconsistent capture time for synced videos. Could you please take a  look at the discussions below and let us know if the suggestions mentioned helps in resolving the problem?

Lightroom Classic CC - sort by Capture Time faulty ? and Lightroom Classic: Sync from iPhone sets inconsistent capture date, incorrect sorting | Photoshop Family Customer Commun…

Thanks,

Akash

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Jul 10, 2018 Jul 10, 2018

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Hi Xiaol52196884,

Sorry that Lightroom Classic CC is providing inconsistent capture time for synced videos. Could you please take a  look at the discussions below and let us know if the suggestions mentioned helps in resolving the problem?

Lightroom Classic CC - sort by Capture Time faulty ? and Lightroom Classic: Sync from iPhone sets inconsistent capture date, incorrect sorting | Photoshop Fa...

Thanks,

Akash

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LEGEND ,
Nov 14, 2018 Nov 14, 2018

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This problem still exits in the 2018 June update.  Any idea how to work around this?

Please copy here the first ten lines of the menu command Help > System Info, so we're all on the same page exactly which version of LR and operating system you are running.  This bug was reported fixed in a previous release of LR, so it's important to know your exact version.

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