1 Reply Latest reply on Jun 21, 2018 7:13 AM by Peter Grainge

    Unable to Create Preview Window Error when Clicking View Item Robohelp 2015

    danielasita Level 1

      When I click the View Item button in RoboHelp to generate a preview of a topic, the following error message appears:

       

      It persists through all topics, projects, and even after restarting the program and the computer. Not sure what is causing it because just a few weeks ago, I was able to use this button without issue.

       

      Any help is appreciated, thanks!