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Can't View PDF's

Community Beginner ,
Jun 22, 2018 Jun 22, 2018

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I am using the most current version of Acrobat Pro which I access through Creative Cloud.

As of yesterday, I can only open PDF's in Full Screen Mode. Otherwise they are not visible.

I tried uninstalling and reinstalling.  Still the same.

I am on a 2016 Macbook Pro using High Sierra.

What's up?

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General troubleshooting

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LEGEND ,
Jun 22, 2018 Jun 22, 2018

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Moved to Acrobat forum.

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Community Expert ,
Jun 22, 2018 Jun 22, 2018

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All PDFs or just some? When did it start?

Can you post a screen shot of the Pages panel or the Organize Pages pane? Do the pages show there?

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Community Beginner ,
Jun 22, 2018 Jun 22, 2018

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The organize pages panel will not appear when I select it.

No PDF windows will open.

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Community Expert ,
Jun 22, 2018 Jun 22, 2018

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This thread solved the same issue by adjusting firewall settings. Can you try that?

Can't download or view PDF's

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Community Beginner ,
Jun 22, 2018 Jun 22, 2018

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I can’t open PDF’s that I created myself on the same computer. They Are already inside the firewall.

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Community Expert ,
Jun 22, 2018 Jun 22, 2018

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When did it start?

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Community Beginner ,
Jun 22, 2018 Jun 22, 2018

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yesterday

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Community Expert ,
Jun 22, 2018 Jun 22, 2018

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Did anything else happen yesterday?  An update to High Sierra? Anything else installed or updated?

Can you please state your exact version of Acrobat — look in Acrobat > About and of High Sierra.

And you've rebooted your MacBook, right?

I am tagging Tariq Dar​ to look at this.

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Community Beginner ,
Jun 22, 2018 Jun 22, 2018

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Fixed it.

Somehow the window was zoomed to zero.

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Community Expert ,
Jun 22, 2018 Jun 22, 2018

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Oh, I'm so glad it was an easy fix (once you found it!)

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