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Adobe Acrobat Pro DC - Download Now button is unresponsive

New Here ,
Jun 22, 2018 Jun 22, 2018

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I've logged in and made it to the download page. But the "Download Now" button appears to be unresponsive. I have tried in Chrome and IE. Same thing.

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Install update and subscribe to Acrobat

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correct answers 1 Correct answer

Community Expert , Jun 25, 2018 Jun 25, 2018

You can get the full installer here, if you prefer: Download Acrobat DC installer for Enterprise term or VIP license

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Adobe Employee ,
Jun 22, 2018 Jun 22, 2018

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Moving this discussion to the Installing, Updating, & Subscribing to Acrobat forum.

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Community Expert ,
Jun 25, 2018 Jun 25, 2018

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Make sure you don't have a pop-up blocker in your browser, or anything like that. Also, post the link to the page you're accessing.

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New Here ,
Jun 25, 2018 Jun 25, 2018

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Thank you for the suggestion. My Pop Up Blocker was on, so I turned it off and tried again. Unfortunately there was no change. Here is the link to the download page I'm on...

https://cloud.acrobat.com/acrobat

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Community Expert ,
Jun 25, 2018 Jun 25, 2018

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Works just fine for me...

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Community Expert ,
Jun 25, 2018 Jun 25, 2018

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You can get the full installer here, if you prefer: Download Acrobat DC installer for Enterprise term or VIP license

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New Here ,
Jun 26, 2018 Jun 26, 2018

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Thank you so much for the link! I was able to download and start the installation process.

Ran into another issue though. This may be a question for my IT department, but, now I'm seeing this message during installation...

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Community Expert ,
Jun 26, 2018 Jun 26, 2018

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Yeah, that's an issue on your computer. You should probably free up some space...

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New Here ,
Jun 26, 2018 Jun 26, 2018

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Good deal. Thanks so much for the help!!!

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