5 Replies Latest reply on Jun 24, 2018 9:51 AM by rodneyb56060189

    Premiere crash continuosly: "unable to recover from a kernel exception. [...]

    mattiaK

      Hi everybody,

      i've that problem since some month: my softwares in particular Adobe Premiere crash continuosly, it report me that error:

       

      "unable to recover from a kernel exception. the application must close.

      error code: 3 (subcode 2)"

       

      I've already tried to search a solution on internet but nothing worked for me, i work with that software so i really need to resolve this issue.

       

       

       

      My pc is an asus X99-E desktop x64 working with 32gb and a Nvidia Quadro M2000 graphic card.

       

       

       

      I've recentely installed nvidia latest drive: 391.74

      but i still have problems.

       

      I did usually reinstall graphic card's driver to fix the problem, it works some hours but then the issues appear again.