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Source Material Only Plays 1 Second

New Here ,
Jun 23, 2018 Jun 23, 2018

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Hello everyone! First, I should start with the fact that I am very new to computers and even newer to Premiere Pro. In terms of experience I only have about a couple of weeks of Premiere under my belt. I have used it a couple of times and have googled anything that I did not understand or had a problem with. This problem however is something that I cant find any search results on. When I try to import media for source material onto Premiere it only has one second of the source material that originally is way longer. Any search result online that I have found closely regarding this issue is for Mac users only and I have a PC. It is quite infuriating because I am unable to do anything in Premiere because of this issue. Please respond or a computer monitor may be smashed in the process. Thank you in advance!

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Community Expert ,
Jun 23, 2018 Jun 23, 2018

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It is a bug.  Elgato capture footage is affected and perhaps other footage.

Update has been described as out "soon."

Link to uservoice bug reports:

https://forums.adobe.com/message/10405924#10405924

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New Here ,
Jun 23, 2018 Jun 23, 2018

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Stan, let me tell ya something. I have never been in love with a man before... but you? You just might test my sexuality. Thank you.

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Community Expert ,
Jun 23, 2018 Jun 23, 2018

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Yeah, I'm hot!

As you can see by the linked thread, the bug was introduced after 12. O. 1. But note that if you revert to that version, it will not open a project saved in 12.1 or 12.1.1.

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