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I'd personally have them uninstall and reinstall Acrobat Reader. I run IE7 (on WinXP) with PDF's on three different computers on a daily basis and have never come across that...
User is using IE7 on Vista..if that helps...
"Cosmo Kramer" <XinfoX@XyiqvX.org> wrote in message
> Anyone run into this?
> My user is getting a message "the file could not be written to cache" in
> IE7 when they try to open a pdf from my site.
> They looked and the "do not save encrypted pages to disk" setting is
> The following headers are being sent with the page:
> header("Pragma: ");
> header('Cache-Control: max-age=3600');
> I cannot recreate the issue in iE7(that is it is working for me)...
> Any suggestions?
Yeah I dunno. I've had to reinstall Acrobat reader before on various machines over the years because it craps out for one reason or another. Again, I'd just have them reinstall.