6 Replies Latest reply on Jun 26, 2018 5:07 PM by PixelOnePrid

    Premiere Pro Crashing on Export

    PixelOnePrid Level 1

      I have a project that continuously crashes after it reaches around 5-10% of the export. It is a longer sequence, around 1.5 hours, and the export initially says it should take around 3-4 hours. It eventually shoots up to 11+ hours and then stops all progress around the 5-10% mark. It stays there for a while until I close the program or my computer crashes. I have been through this process several times. One interesting thing about the project is it is almost entirely a green screen key.


      Troubleshooting I have already tried:

      -Exporting short chunks of the export (same problem, I've tried as little as 5 minutes of the sequence and it still crashes)

      -Creating a new sequence. I have copied over everything identically for a new sequence and it still has the same issue

      -Creating a new project and importing the sequence. I run into the same problem

      -Switching from GPU Acceleration CUDU to Software renderer (I've tried both and both haven't solved the problem)

      -Removing all effects (I kept the exact same project, just removed all of the effects and it still had the same problem)

      -Encoding the clip to a new format thinking maybe the old file was corrupt. That doesn't appear to be the problem as the new file still had the same issue.

      -Clearing my Media Cache

      -Exporting from Media Encoder


      Other things to note:

      -This is exclusive to just this project. I can work on other projects just fine.

      -It is not just the export that I have problems with, sometimes even when I just open up the project and try to look at different frames the program crashes on me


      Screenshot of my timeline:

      Screenshot (2).png



      Computer Specs:

      Processor: AMD Ryzen 7 2700X Eight-Core Processor 3.70 GHz

      RAM: 32GB

      GPU: GTX 1070

      Running Windows 10 Pro