I recently faced the similar issues and deleting the preferences folder worked.
To delete preferences manually follow the steps -
- Close Premiere pro
- In Finder, click on Go > Go to Folder > ~/Library/Preferences/Adobe/Premiere Pro
- You should see a folder "12.0" (delete this folder)
- Now open Premiere pro again, it will create the preferences files again.
This should fix the issue.
Oh, that worked. The window doesn't close when you hit 'okay' but the settings saving. Did that ever close the window? Am I crazy? Haha.... either way, thank you.
I am able to close the window by clicking on the okay and it saving the setting.
Huh... well I guess my problem is only partially solved... thought that's not a hard work around.