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Error message when I change panel

New Here ,
Jun 26, 2018 Jun 26, 2018

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When I change panel for example Graphic to Color I get a Error Message an have to close the program. Or it just close down, without warning

. I have been tryining a lots of times and now I give up!

It look´s like this:

Premiere Pro problem.PNG

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correct answers 1 Correct answer

Adobe Employee , Jun 26, 2018 Jun 26, 2018

Hi John,

Go to Your Documents folder>Adobe and rename Premiere Pro folder to old_PremierePro.

You will lose your Keyboard shortcuts, Workspaces etc which can be recovered by going back old-Premiere Pro>12.0>User profile>Layouts and Win folder which you can copy into the new one.

//Vinay

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Adobe Employee ,
Jun 26, 2018 Jun 26, 2018

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Hi John,

Go to Your Documents folder>Adobe and rename Premiere Pro folder to old_PremierePro.

You will lose your Keyboard shortcuts, Workspaces etc which can be recovered by going back old-Premiere Pro>12.0>User profile>Layouts and Win folder which you can copy into the new one.

//Vinay

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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