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CS6 Server Instances Crashing

Community Beginner ,
Jun 26, 2018 Jun 26, 2018

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Hello,

Our "Test" CS6 Server installation has suddenly begun crashing.  I'm not certain that it's related, but the crashes began occurring right after we moved the underlying VM to new physical hardware.  The main service process ("InDesignServerService.exe") starts without any issues, but all of the individual instances crash immediately (they never reach the point where they serve the WSDL to clients).  When I check the Event Viewer, all I find is the following:

Fault bucket , type 0

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: InDesignServer.exe

P2: 8.0.0.370

P3: 4f72d6c2

P4: Public.dll

P5: 8.0.0.370

P6: 4f72d605

P7: c0000005

P8: 0000000000194c17

P9:

P10:

Attached files:

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_InDesignServer.e_6b57f5513450759aa8e869a8bff9d7b88e8e85_183e7a71

Analysis symbol:

Rechecking for solution: 0

Report Id: dd2ec796-77ad-11e8-98a5-00155d026212

Report Status: 0

I contacted Adobe and they apparently no longer support this version.  Any insight would be greatly appreciated.

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