2 Replies Latest reply on Jul 11, 2018 6:28 AM by RameezKhan

    Adobe Premiere Pro 2018

    Katlehofilms

      Hello Everyone i have a issue with a Adobe Premiere Pro 2018 , its keeps crashing and send me a crash report every time i open or import a project

       

      <?xml version="1.0"?>

      <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">

      <crashreport serviceVersion="1.6.4" clientVersion="1.6.4" applicationName="Premiere Pro" applicationVersion="12.1.1" build="10">

      <time year="2018" month="6" day="27" hour="11" minute="31" second="13"/>

      <user guid="731ddb2c-dc82-4ac0-b539-cb8f314c5e81"/>

      <system platform="Windows 10 Home" osversion="10.0" osbuild="17134" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="16269" machine="Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz" model="Intel64 Family 6 Model 94 Stepping 3" cpuCount="8" cpuType="8664" cpuFreq="2592 MHz"/>

      <crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x0000000000000000">

      <backtrace crashedThread="0">

      <thread index="0">

      <stackStatement index="1" address="0x00007FFC9DDB4316" symbolname="unknown"/>

      </thread>

      </backtrace>

      <registerSet>

      <register name="RAX" value="0x000000001B8D22B0"/>

      <register name="RBX" value="0x0000000000000000"/>

      <register name="RCX" value="0xFFFFFFFFB201104D"/>

      <register name="RDX" value="0x0000000000010002"/>

      <register name="RSI" value="0x000000002819E758"/>

      <register name="RDI" value="0x0000000000000DE1"/>

      <register name="RSP" value="0x000000002819E3A8"/>

      <register name="RBP" value="0x000000002819E4B0"/>

      <register name="RIP" value="0x0000000000000000"/>

      <register name="EFL" value="0x0000000000010287"/>

      <register name="LastExceptionToRip" value="0x0000000000000000"/>

      <register name="LastExceptionFromRip" value="0x0000000000000000"/>

      </registerSet>

       

      [crash report deleted by mod, please only post on engineers request]