Disappearing work when using paint on layer

[oliviam5700476]

Adobe sketch seems to be deleting my work. So far this has only happened when I’m using the paint on layer feature. I think it might be triggered by accidentally performing the undo gesture but am unsure. it just deletes most of the recent steps and I can’t redo to get them back. This has happened multiple times to me. I am on an iPad Pro 12.9 inch And using the latest version on adobe sketch. I’ve also noticed that when using undo without the gesture while painting on layer it generally gets rid of multiple strokes at once instead of just the one.

[Sue Garibaldi · Accepted solution]

Hi Olivia.

I'm sorry for taking so long to respond; I've been out of the office. And I'm really sorry this is happening.

We've heard about this a number of times over the past couple of weeks but it's been random enough that I've been unable to gather enough information for the product team to come to a conclusion about what's causing it, And, for most people it's happening only once, but in different way than you're describing. You're the first person to whom it's happened repeatedly.

When you refer to "paint on layer," are you referring to "paint inside"?

And when you're undoing, you're using the Undo icon in the top nav? And each tap removes more than one stroke?

What version of iOS are you using?

Did you by any chance merge a layer, and then undo that merge as part of your drawing process?

Anything additional you can tell me would be super helpful. Again, I'm really sorry about this.

Sue.