1 Reply Latest reply on Mar 23, 2008 10:52 PM by jheycie

    Server not accepting connections

    scr
      I am now completely unable to connect to one of my client's website's using Contribute. I had to uninstall all of my CS3 programs (long story), and when I began to reestablish the connections, I had one site where I got the following error message:
      Contribute could not connect because the server is down or not accepting connections.

      The server is not down and I can FTP using a stand-alone FTP program. Nothing I try fixes this. Any suggestions?
        • 1. Re: Server not accepting connections
          jheycie
          Were you able to connect to this website before using this machine?

          If you are using the same machine, try switching your settings to Passive FTP.

          You can find this option when you recreate the connections...on the prompt where it is asking for your FTP information, click on the advance tab and select FTP settings manually. Then unchecked performance optimization and select Passive FTP.

          If the above suggestion does not work, try following the suggestions on this tech note.

          http://www.adobe.com/go/tn_16592