EDIT: Sorry, I keep forgetting to specify this, but our help
is an HTML-based help system.
First, some background: I'm working with an inherited help
file system that has been years in the making, so I don't know
about its history and what has gone on in the past.
Anyhoo, the issue: I've been researching an issue reported to
me that certain topics were not turning up when being searched on.
They can be accessed by navigating directly to them, but they do
not show up in any searches.
At first I thought it might be a merge thing, as our help
system is spread across over 20 individual projects. However, that
avenue of thought hasn't panned out.
Meanwhile, in looking at the actual project itself, I
discovered that most of the actual topic files appear to have been
deleted. At first this seemed extremely odd, given that they still
existed in the final help file, but after a quick second or two of
being braindead, I realized that the project .chm is fairly old,
and that there was a good chance that the topics were somehow lost
or deleted after it was generated, which would explain why they're
still appearing in the .chm despite being missing in the project.
So I regenerated the project "as is", expecting that now the
missing topics would no longer appear. This is where (for me), the
real oddness begins. The topics still appear - the only apparent
difference that regenerating the file did was that several
screenshots disappeared (the text remains)!
This is unexpected to me as the topic files are missing from
the project and the links from the TOC are broken. Nothing appears
to be pointing to an external source, nor have I found these files
misplaced elsewhere within the projects / .chms that make up our
help system.
As such, my expectation is that nothing should be appearing
in this section, as I can't figure out where it's getting the
material when I generate it. Anyone have ideas as to what may be
going on? At this point I figure it's a straight-forward matter of
tracking down the original Word docs and reinserting them to update
and fix the broken links (which in turn I hope means they'll appear
in searches), but I'm really curious as to how this "ghost"
material still exists in the new .chm, and if this possibly
indicates any further issue I should be aware with (as again, I'm
fairly in the dark with how the system was being built and mainted
prior to me, and I've only just started here).
Thanks in advance!