Classroom in a Book doesn't match program [Was: Contact you to resolve an issue]

[AyrdanDesign]

Dear Adobe.

This seems to be the only way to contact you.

So, here goes. (your website is rubbish when it comes to helping your customers..)

I just bought your "Classroom in a book" Tutorial book, supposedly the 2018 release.

Well, I feel conned by you...

This book seems like the 2015 release....

So............

VERY ANGRY Glen Gibbs

[Nancy OShea]

You're not talking directly to Adobe here.  This is a product user-to-user forum. 

What specifically are you having trouble with?  Maybe one of our product experts can help you.

[John Waller]

I just bought your "Classroom in a book" Tutorial book, supposedly the 2018 release.

This one?

http://www.pearson.com.au/products/M-N-Maivald/M-N-Maivald-Jim/Adobe-Dreamweaver-CC-Classroom-in-a-B...

Care to share details so we can help? Or are you just venting?

[Jon Fritz]

As a Creative Cloud subscriber, you have access to all major releases of Dreamweaver, all the way back to CS6 Cloud.

If you somehow have a mismatch between a book and the installed software, it's an easy fix...

1. Open the CC Desktop App

2. Click the Apps tab
3. Click the small triangle next to DW's Install/Open/Update button
4. Choose the Other Versions option from the dialogue
5a. Click to install the same version as the book
5b. Make sure to click the Advanced Options link during installation so you can turn off the Remove Older Versions option. That way you can keep the older versions you may have while learning the newer without reinstalling them.

You can have all major releases of DW installed on the same machines at the same time under a single subscription, they just won't run concurrently.

[vishwaa31189182]

Hi there!

Thanks for your helps. Can I know what should I do in this situation

please. Follow the below picture

[Jon Fritz]

I see no image. If you used email to respond to the forum, images and code won't come through. You'll need to add an image to a forum reply through your web browser in order for it to show up.

[vishwaa31189182]

Ok, then can I have and conatact email address please. I need your help

soon.

[Jon Fritz]

I can try to help you here in the forum, if you're willing to give more information about the problem you're seeing, but I don't give out my email on open forums to random people I don't know.

As mentioned above, the majority of the users here are not Adobe employees, this isn't Adobe Customer Care, information shared here is open to the entirety of the internet.

[vishwaa31189182]

Alright. Then how should I send you that image to show my problem. Any

another way??

[Nancy OShea]

Copy & paste image into a web forum reply.   Do not use email.

[vishwaa31189182]

Ok, I will do like that. Thanks for helping me.

[Jon Fritz]

Click "Comment" under any given comment in the forum to reply, then click the Insert Image icon...

...and browse to your image. Or as Nancy mentions, you can copy/paste directly into the forum reply as you would in an email program.

[Preran · Accepted solution]

From what I know, the Classroom in a book series was stopped a while ago. Like the ACPs suggested post a screenshot of the book, or share the URL here for our reference. Let me see what I can do.

Thanks,

Preran