11 Replies Latest reply on Jul 10, 2018 8:21 PM by Jim_Simon

    No sound in clips with PCM audio track

    joe_e_e Level 1

      I record concerts with two cameras: a Panasonic GX8 and a GH4R.  GX8 has compressed sound track while GH4R has uncompressed PCM.  Normally, everything worked fine in Premiere Pro.  Now something is suddenly broken during import without me changing anything.  Importing the GX8 files works fine.  But importing GH4R files results in only video being imported.  The project browser shows that each GH4R clip has a linked audio track, but opening a clip in source monitor shows only video.  There is no audio, no wave-forms, silence.  There is no problem with these new files as they play fine in other programs.  The same is happening if I import GH4R files I used in earlier projects.  In fact opening an older project from May (fully edited with all clips already imported) suffers, too.  No GH4R file has any audio.

       

      Windows 10 Pro 1803 (Build 17134.137)

      Nvidia Quadro M2000 driver version 391.74

      Premiere Pro 12.1.1 (Build 10)

       

      P.S. I have cleared the media cache, reinstalled Premiere Pro, and even reset all Premiere Pro preferences, rebooted countless times in between.  Nothing helped so far.