10 Replies Latest reply on Sep 2, 2018 7:06 AM by CHYO

    System stops.

    CHYO

      Hello,

       

      my laptop loads extremely slow and then stops when using premiere pro with a project.

      Added some transitions, glows, lights etc. but nothing very special.

      Tried new Drivers for GPU, installed CUDA

      Enabled CUDA in rendering option.

      Defragmentation of HDD.

      CCleaner (registry cleaning, few systemstart programs etc.)

      Anti Virus/Malware Scan.

      Cleaning my whole system up.

      Tried using low graphic settings in NVIDIA ControlPanel also.

      Changed Creative Cloud and applications from 200 GB free of 278 GB Partition to a 380 GB free from 397 GB partition.

      Newest Adobe PremierePro CC installed.

      Nothing made it better.

       

      Is there a possibility that i can switch off Effect-Reviews in Premiere pro?

      So that everything runs just basic without showing the effects (or in extremely low quality?)

      I don't need to see everything with my workflow, just zoom in and out of pictures and setting keyframes^^

      But when rendering, my system might still stop right?

       

      I used Lightworks before, was always running fast.

      The effects were not that good like in Premiere though.

       

      Intel Core i5-3230M CPU @2.60 GHZ

      Nvidia Geforce GT 740M

      8GB RAM

      Windows 10 64 Bit

      HDD: 680 GB

      Partition 1: 200GB free of 278

      Partition 2 with Premiere: 380GB free of 397

       

      Is there anything else that i can do, besides upgrading or buying  a new system? ( got no money )

        • 1. Re: System stops.
          Vidya Sagar Adobe Employee

          Hi CHYO,

           

          Sorry for the trouble. Please try proxy workflow & check the performance. Here are the instructions: Basic Premiere Pro editing workflow

          Let us know the status.

           

          Thanks,

          Vidya

          • 2. Re: System stops.
            CHYO Level 1

            Thanks for response.

            After deleting much files in my C:User Folders my system runs faster.

            At the moment i try to wipe free space on my HDD with CCleaner, this takes 3 days.

             

            After that i will try the methods you sent to me.

             

            Another question: When i use lower graphic settings with my card (NVIDIA control panel).

            Will my finished media projects also be rendered in lower quality?

             

            Might it also be beneficial to disable the mercury transport engine in Premiere?

             

            I will post when i tried the proxy workflow methods.

            • 3. Re: System stops.
              CHYO Level 1

              Hello,

               

              my wiping is ended.

              Now i try the proxy workflow methods.

              So i just use one system for my editing.

              Im a bit confused about the term proxies.

              I use mainly pictures in my sequences.

              So this option is not the right for me? :

              "The Attach Proxy & Reconnect Full Resolution Media options only apply to video or A/V clips. Other file types such as audio-only or stills (including Image Sequences), are not supported. Since not all importers function the same, some formats allow audio-only files to be selected. In this case attempting to attach results in an Attach failure, warning you of the mismatch. Clicking OK brings up you back to the attach dialog to help you choose a compatible clip. Create Proxies does not work with Offline clips."

              Is this the right method?:

              "You can also create your own 'Ingest' presets using Adobe Media Encoder. For more information, see Using Adobe Media Encoder to create your 'Ingest' presets. "?

              Is this for 'Clips only' also?

               

              Someone wrote to me:

              "You might try disabling the Mercury Transport engine in Premiere to see if this helps prevent the lock up -

              this actually would be my first move."

              How could this be done?

              Does i need to enable it after editing then?

               

              When i use lower graphic settings with my card (NVIDIA control panel).

              Will my finished media projects also be rendered in lower quality?

               

              What is the right method now? It's confusing.

               

              After deleting Files in C:/User, changing partition and wiping free space, my system runs much faster.

              I made a mark at ingest and can only select copy in the settings (because only clips can use other right?)

              But all of a sudden when working on a Premiere Pro projects, the computer just shuts off.

              It just goes off lol.

              I start Premiere, it’s running much faster, ~66 % RAM Usage in Task Monitor.

              It runs a while and then I for example switch an effect off and on and off and on again to see changes and then the computer just switches off^^

              I have these low settings in nvidia controlpanel now:

              Anisotrop off

              antialiasing fxaa off

              antialising - modus off

              antialisisng tansparenceoff

              cuda gpus - all

              three puffer off

              maximum amount of prerendered singleimages 4

              shadercache on

              texturefilter high performance

              texturefilter -anisotrop… on

              texturefilter negative lod bias accepting

              texturefilter trilinear optimization on

              threaded optimization on

              sourrounding… off

              vertical syncrhonization off

              prerendered virtual reality singleimages 2

              • 4. Re: System stops.
                CHYO Level 1

                Tried Everything out inclusive disabling mercury engine.

                Can i sent you some log files or something so that you can take a look at it?

                As soon as i use more complex effects like immersive video, my system shuts off.

                I think i need to buy new computer system?

                • 5. Re: System stops.
                  CHYO Level 1

                  Now i bought a configured computer with a great mainboard, so that i can update the system in the future up to 128 gb ram. etc.

                  got a geforce gtx 1080 ti,

                  threadripper 1900

                  32 gb ram,

                  nvme ssd

                  3gb external sata

                  i can still use my laptop for work preperation (downloading clips, images etc. and writing texts)

                  But thanks for your time and the help dude! :smiley:

                  • 6. Re: System stops.
                    Vidya Sagar Adobe Employee

                    Hi CHYO,

                     

                    I am sorry for the delay in response. I was OOO for few days.


                    Another question: When i use lower graphic settings with my card (NVIDIA control panel).

                    Will my finished media projects also be rendered in lower quality?

                    Might it also be beneficial to disable the mercury transport engine in Premiere?

                    The lower graphics settings may not effect the quality of the finished media projects.

                    But, if you change the Renderer in Premiere Pro, the finished sequences will require rendering.

                     

                    Related to the Images in Sequence, we have best practices. Here is the article: Importing still images into Premiere Pro

                    Glad you have a new machine with powerful configuration now. I am sure Premiere Pro will run smoothly in this machine.

                    Are you facing any Audio only import issues in the new machine?

                     

                    Thanks,

                    Vidya

                    • 7. Re: System stops.
                      CHYO Level 1

                      hello

                      system runs fast now yes.

                      i have not added audios yet, will report on that later.

                      have motherboard audio of asus AX399A

                      • 8. Re: System stops.
                        CHYO Level 1

                        I tried to upload video files and it jsut accepts the audio

                        Typ: MPEG-Film

                        Dateigröße: 25,72 MB

                        Bildgröße: 1920 x 1080

                        Framerate: 29,97

                        Audioformat der Quelle: 48000 Hz - komprimiert - Stereo

                        Audioformat des Projekts: 48000 Hz - 32-Bit-Floating-Point - Stereo

                        Gesamtdauer: 00:00:45:23

                        Pixel-Seitenverhältnis: 1,0

                        Videocodec-Typ: MP4/MOV H.264 4:2:0

                        Dateipfad: C:\Users\howdenlukas\Desktop\pj\top10\surviving animal attacks\Walking Around The Forest.mp4

                        Typ: MPEG-Film

                        Dateigröße: 11,11 MB

                        Bildgröße: 1920 x 1080

                        Framerate: 25,00

                        Audioformat der Quelle: 48000 Hz - komprimiert - Stereo

                        Audioformat des Projekts: 48000 Hz - 32-Bit-Floating-Point - Stereo

                        Gesamtdauer: 00:00:20:00

                        Pixel-Seitenverhältnis: 1,0

                        Videocodec-Typ: MP4/MOV H.264 4:2:0

                        Dateipfad: C:\Users\howdenlukas\Desktop\pj\top10\surviving animal attacks\Pexels Videos 3641.mp4

                        Typ: MPEG-Film

                        Dateigröße: 8,57 MB

                        Bildgröße: 1920 x 1080

                        Framerate: 29,97

                        Audioformat der Quelle: 48000 Hz - komprimiert - Stereo

                        Audioformat des Projekts: 48000 Hz - 32-Bit-Floating-Point - Stereo

                        Gesamtdauer: 00:00:15:07

                        Pixel-Seitenverhältnis: 1,0

                        Videocodec-Typ: MP4/MOV H.264 4:2:0

                         

                        what is wrong with the program?^^

                        • 9. Re: System stops.
                          Vidya Sagar Adobe Employee

                          Hi CHYO,

                           

                          Please elaborate the current issue. Are you trying to import the files or drag the files from project panel to timeline?

                          Check this article: FAQ: Why does audio or video not go to the track where I drop it?

                           

                          Thanks,

                          Vidya

                          • 10. Re: System stops.
                            CHYO Level 1

                            hello,

                             

                            i solved the problem by changing the format of the video