1 person found this helpful
As per the issue description mentioned above, you are facing issue with Acrobat on your mac machine, is that correct?
Could you try rebooting the machine if you haven't already and check if that helps? If that doesn't work, try troubleshooting steps given here:Troubleshoot Mac OS 10.x system errors, freezes | Adobe software
Also, let us know dot version of Acrobat installed on the machine? You may refer to the steps given in this link on how to check the version: Identify the product and its version for Acrobat and Reader DC
Let us know if you need any help.
Acrobat DC Application hangs frequently. I have the latest version and update patch, latest Mac OS. As soon as I leave the application and come back, or select it from the task bar to bring to the front, it hangs and I have to force quit.
Have tried everything suggested by support, except for moving the preferences file. I can't find one for Acrobat. Every other Adobe App but not DC.
Creative Cloud 188.8.131.524
Acrobat DC Continuous Release 2018.011.20055
Macbook Pro 15 inch, 2017
Mac OS High Sierra 10.13.5
2 people found this helpful
Thanks for the info. Could you try the troubleshooting steps given in the following help document to reset Acrobat settings to default? How to reset Acrobat Preference settings to default. reboot the machine after resetting preferences and check.