I’m posting this question on three Forums because I don’t know where to target this problem, Apple, Quark & Adobe. I’ve done this Newsletter in Quark (2016 12.2.3), make a PDF which looks fine when I view it but when I email to the customer, this is what she gets. In the picture the copy has re-flowed, left to right as well as top to bottom, images have shifted…? ANY ideas are welcome.
How is she viewing the document? If it’s in the browser, she may be using the browser‘s PDF viewer. Have her download the file and open it in Adobe Acrobat or Adobe Reader.