4 Replies Latest reply on Jul 20, 2018 5:45 PM by WobertC

    Lightroom CC Classic Crashing

    larah91769536

      I am having trouble with Lightroom CC Classic constantly crashing on my MacBook pro.  It usually crashes after the computer has been in sleep mode and I open computer back up, but it has happened other times as well.  Please help! 

       

      I did read the following thread and would like to try this but need help getting a .lua file.

       

      2nd Update from me.  Finally all the crash reports I sent in when trying to get 7.2 to work have raised a response from Adobe.  I got an email from a support rep with a parameter to tweak which seems to resolve the issue.  I applied the fix on Friday and Lightroom 7.2 has been running all weekend without trouble (~2.5 days, great considering I'd be lucky to keep the program in memory for more than an hour before hand).

       

      Here's the fix:

       

      1. Choose Edit > Preferences.
      2. In the Preferences dialog, go the Presets tab.
      3. In the Presets tab, click the Show Lightroom Presets Folder button. The root preset folder opens in the File Explorer. In the File Explorer, navigate into the Lightroom folder.
      4. (Alternatively, press the Windows button in the computer, and then type %appdata%)
      5. In the Explorer, go to the Adobe folder and then move to the Lightroom folder.
      6. Copy the attached config.lua file into the Lightroom folder mentioned above. [details below explain the file - easy to create your own]
      7. Relaunch Lightroom Classic.
      8. After relaunch open ‘Help->System Info’ menu option. The section under config flags should show:

      Config.lua flags:

      DigestManager.dontCalculateDigest = true