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Re: AAM Error

New Here ,
Jul 11, 2018 Jul 11, 2018

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Hi kglad,

That link opens up the same broken link for me. Any other suggestions?

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correct answers 1 Correct answer

Community Expert , Jul 12, 2018 Jul 12, 2018

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Community Expert ,
Jul 12, 2018 Jul 12, 2018

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use a different browser.

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New Here ,
Jul 12, 2018 Jul 12, 2018

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Hi,

I tried using Firefox and Chrome and still get the issue. Any other thoughts? Creative Cloud was once installed on this computer- maybe there are some older remnants causing the conflict?

aam://adobecreativecloud/?SAPCode=KCCC&version=4.5&passPhrase=KUYv6M2ozlrKr0qrhdNRvmEJcN5MZku3WPhm6mpyr4doNLbSRkdp7xY0qY8YpTs2wb/pX9WkXtPtK1FDtcXmuEUMzwKeW8Y4VTffd/lu6BCGjIXKfVnMnumGg8zu38zm0T3gdQIUp7kKXdIF3EL8wAp/FUgrCte0xFcfyv0HRsU=

Basically, this is the message I get with the using the following browser applications (Chrome, Firefox, Safari):

The address wasn't understood

Firefox doesn't know how to open this address, because one of the following protocols (aam) isn't associated with any program or is not allowed in this context.

You might need to install other software to open this address.

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Community Expert ,
Jul 12, 2018 Jul 12, 2018

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Adobe Employee ,
Jul 13, 2018 Jul 13, 2018

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Branched out as a new thread.

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