3 Replies Latest reply on Jul 17, 2018 2:12 AM by Adorobat

    Acrobat XI crashes when applying redactions

    cm4586793

      When I attempt to apply redactions on a file containing PDFs of e-mails from gmail, I receive an error message saying "Adobe quit unexpectedly."  I had not had any problems redacting files prior to this, but I tried applying redactions to several other PDFs of e-mails and had the same issue.

       

      Here is a screen shot of the message I recieved:

       

      Screen Shot 2018-07-13 at 4.41.35 PM.png