What type of captions? What specific dot version of premiere?
Make sure you have backup of the project. Save, close project, reopen. Does that help?
thank you. it's such a frustrating thing... i updated to the most current
software of premiere today bc i couldn't get them to work at all with the
previous. I'm on sierra 10.12. 6
i backed up and restarted everything several times with no luck then did it
another time and it worked long enough for my producer to see the film but
it eventually disappeared again.
a solution would be really appreciated. it seems like this has been
happening to the software for quite some time with no bug fix.... now that
my cut has been locked and on its way to color I have some breathing room
for a few weeks while i wait for audio which will prompt my need for
screeners for investors.
What is the version you installed? The brand new 2018.1.2 was becoming available as we were posting.
There are some caption issues fixed, and other remaining as "known issues." I have not yet installed it.