1 Reply Latest reply on Aug 21, 2018 6:35 AM by Vidya Sagar

    Adobe is reading the duration of video wrong (premiere and AE)

    xyu_

      When I import media on either premiere or after effects, or even open in source monitor, the length / duration of the video is 25 seconds, however if I open the video in a media player, it reads the correct time of 7 minutes 35 seconds.  Why is adobe cutting just this one file short?  The other files all seem to be working just fine.

      The hard drives / scratch disks / media cache folders  have enough free space.  Anyone know what's going on?  I've tried clearing the cache and resetting config settings.  I've tried restarting.  I've tried making a copy of the video file.  I'm at a loss!

       

      duration problem.jpg